I am not sure about HK..." n4 E) I+ b* g3 e' X
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) + \; p8 Y* ?$ f2 k# J" k+ M- g9 q/ JThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. @; t- |! L2 i; s& s8 Q& p
" R0 h1 \9 L9 g; E# Q" e+ [7 KOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.1 Z# O9 k& l) }$ W# I" n
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In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....