I am not sure about HK...8 q. Z% R5 ]3 G; y& T
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)/ e0 M8 n$ U5 j) ~2 F
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 3 b- ^0 ?" j2 b) \9 l " t3 w1 ^6 u* S& A0 gOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 3 m0 {& K& ~1 ^3 U: \ 7 c% c3 ~1 i* z' K8 E' K4 ]/ hIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....