I am not sure about HK... 4 `3 j: K0 Z6 U3 s$ k1 o) xbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....). R: X' `( w2 H* y" U9 b
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 8 T3 `: N0 j6 o' f& C $ |' u+ D1 V# p% E6 H5 e9 y! _One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.; v. Q- _& Q4 ]9 B" r
! B! z' O6 ]3 N& q$ M0 PIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....