I am not sure about HK...6 @9 h* _8 V& P. Y# t
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)7 |& c0 e: ?9 L4 t
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 9 X# l/ Y3 d0 ^2 V% s, t" S, Q' u* J, q
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. " ^+ M4 ?' K1 R; a" N1 ?+ u% l7 C3 _- R% }7 L* Y
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....