I am not sure about HK... " \; } T' R; _ t$ R G& Lbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)# L) D' Q7 C0 O
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.9 v( p: c: h' \1 q" B3 W) O4 u( c" _
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ( j# C9 M, o- [2 L5 [1 o6 @2 J' M+ A! U+ x; g
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....