I am not sure about HK... K: Q& w9 @* X
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)9 z, g1 m: q: e; ` j
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.5 A" u4 H) k: p
3 P3 i4 x9 q# O1 p% t# OOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. " T/ i! I" Y8 |; k( b: U4 O3 L) ^8 }0 g% y* e' N& a' q+ Q
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....