I am not sure about HK... ! F/ T, v9 d# N/ dbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 7 ?3 V: k, L# f4 Y* x3 f) ZThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.1 g) O: a" ]7 d) B$ h
8 I- n) m3 V' R+ @7 K& \+ G* \# ROne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.7 l( y+ c# t) M* }; L
8 N- N! c; ]/ H1 ZIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....