I am not sure about HK...# V- X' ~$ i7 G0 A: u7 h. Q! ^3 n
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 9 J# q6 b/ u$ N/ L' v+ `7 MThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag." \1 |- z3 M( [1 _8 q
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 6 }0 L: U/ B' U" w7 l5 o! t5 Q" H- T5 I9 a$ X
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....