I am not sure about HK.... ^4 ? F4 i. s4 U! e) i9 j
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) % u" F% U d8 F2 U; X, mThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. : E9 L" [% H, [$ r5 p4 T2 P4 g5 Y0 F8 n6 f9 u$ s
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. W: }$ y( S, `; `' z / ~! f" R& {) a# u1 C' p; u( |In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....