I am not sure about HK... Y0 U; P' K# U" w4 |. |but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)6 g2 J( `0 R9 k2 B
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 7 ]* c3 B. @2 Z M# o 6 u) Y& l2 m# c: t' MOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.0 L4 {5 m n, B" c, F) n6 @
- d8 X# C! {' Z) S1 yIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....