I am not sure about HK...% P6 _! ^- l U6 C8 M0 t6 k0 S/ Z
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)+ b$ H1 B/ D- {2 V6 z
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.3 n! V) O$ \3 L7 g+ f
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ; J, }/ s3 S6 g9 j' S 9 D i3 E1 l, b, eIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....