I am not sure about HK... ) g- x" Y4 K7 u: R* O3 Ebut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)# S7 B4 q! z0 v9 H) ?" z1 p, ^9 P
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.3 Y2 x" G3 l+ ^/ l
( K# L& |# }, f7 D
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 7 m7 S0 }$ T2 Q * E7 _ d' n; ~ V; QIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....