I am not sure about HK... & A0 q) P% w# ~but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)7 y$ |$ l8 j- _
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.) i1 V7 Q6 x: `( J$ ]- Z. m4 }
) ^1 T5 m9 K2 U7 {One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. & R" X/ V, t! j& T1 N% ^8 {2 c " T/ \3 F6 \8 e5 s/ a- Q/ c* vIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....