I am not sure about HK...7 ^9 U$ V2 j6 ~
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)4 z5 f n6 I4 c7 p* s
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.# d, L3 _% L& Y$ g- G- |$ N% W/ {; P( y
( C8 e* c1 r- x2 g7 |, K) F8 COne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 9 ?, s, s- I( W4 C$ ]' d 4 A. Y+ Y/ t# x2 V: b& gIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....