I am not sure about HK... . z& O. y8 d4 q8 B l6 ebut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)& \* X& w1 C! f# z* U
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.! A9 K6 h9 f- u3 F" F; A+ m
1 x' y/ J% c: V6 c) g. tOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. $ R5 Y) D' q% g* I& X: g8 F3 U2 A8 r # a+ f+ F/ v* y+ U2 _$ p hIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....