I am not sure about HK...) q; D$ H o8 T) _' r
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ! o8 B( j+ q; M3 T& vThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 8 I, G1 N& t, q- E, f + G. r- J+ U2 C! m& k1 n5 NOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. - R+ k N; r, p7 G; p7 V / T# G7 G. _. F: lIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....