I am not sure about HK...4 q }4 l# q" j2 V: H
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) . @7 I1 U; F% s" i- `7 N1 A# A2 [The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.: M2 S2 K e& C$ d; e' n" @! A8 u
) x" I1 m6 {( m, x% Y( j* z
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. / {& L9 |/ O0 n8 ^+ E, n' w, @ 9 p/ H; s3 }5 s# iIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....