I am not sure about HK...! _7 D! b+ m' n) L/ }# \" C- Q0 s
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)! [3 e5 k. u# Z" Z/ v3 o, A
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 5 | u/ N+ } S& A) F! V) `& t/ T1 s- K, r8 ^
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. $ e: j7 l% N. x0 }6 j3 E d 7 g; E1 h) K' ^' e; F! c5 A# s+ c+ vIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....