I am not sure about HK...6 l) o( K9 _$ L
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)% a2 n0 j* { m& P R' { J; E ?9 N
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. + u# c, ?- L% F7 Z+ ?7 o7 @ % T2 q8 g- b, L- iOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 2 H6 a; S; t. `: U % l' g. j$ ?. |( mIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....