I am not sure about HK.../ S, X( d( Q7 P2 ^5 E
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)) b& h* J' i. ]* ^) p! d- X, n' E
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.4 ?) ]* j5 s I3 O% T
) H) ^0 U* w- `; Q, y! cOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 3 @5 s& ]9 U- d+ k* a3 J6 [$ t( @( x4 _$ T
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....