I am not sure about HK... ! R- k& b/ b: v6 i% l; q" }7 p+ Wbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) , z8 t9 Q# c( E. O( \; M; k, U, jThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.% |( {6 O/ N. L! L7 C& M2 q
% m0 b7 M- V' h3 H! cOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. . T! O' W6 c3 Q. W, q4 y. g) C, {2 Y# i) E* X0 C+ M1 X3 p% b
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....