I am not sure about HK...3 U" G0 A* v& w9 `/ A. x: a4 m. L1 `
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)3 L" R# s- P% y+ {8 [5 L; S6 s( O
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 1 N$ J& m/ `9 ~% i% f ' L' n* i) K$ ?One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ) X1 z# |4 B$ V1 j0 F, G9 u) }2 y4 ^3 o) m$ J' h
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....