I am not sure about HK... ! f- J+ N K4 T5 {but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) A" Q1 M5 R2 m* RThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.8 t; u$ m; v Y1 p m2 f0 H. F* k
1 Q6 t9 \* T2 f8 L6 R
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.& Q0 k3 u+ ~: J: H
4 ?4 s% E0 @6 f zIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....