I am not sure about HK...7 I$ r$ G& R; X: A9 X
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 8 O$ P3 `% s% Q) y2 C& Y& qThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 3 q; Y& o$ d9 l* z: @! Y) h4 m; M& K& g, U0 H9 X
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.8 y a9 r5 [2 R- [/ ?" f
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In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....