I am not sure about HK... 6 Y5 K% j# Q* @4 g& t* T. fbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) $ ~* x9 v( N/ r6 b0 j/ M, kThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.) J* u# C- E/ B( d
/ U' B! m/ D" ~1 z3 a# FOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ) f2 x" T' m# p( ~6 d4 d' Z6 I9 q
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....