I am not sure about HK... 9 a+ b4 J( N% j1 U u7 R! J/ ]but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)7 M* i; F6 k2 ~8 Z0 y. C$ @( s' I
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag., n; {# R2 {" }8 F& C0 Z
6 d. }! _4 W% l& O1 f/ |One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. & R3 g# e& ^' L; c$ p7 t2 v4 n5 }0 c+ O
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....