I am not sure about HK... 6 s% r( k4 v% N Tbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)% Y% x( M1 g# r
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.1 _6 t% w9 p; Y, L3 t# b* _
; S: P( b. \2 t( _: Q6 U. W) q
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ( j3 ]8 v8 g6 E # M+ R" J9 I8 r! b6 m- m' SIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....