I am not sure about HK...: r3 a8 ^+ C1 ]8 T
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ; {; d; E9 z$ j1 J2 |( UThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 9 Y0 ? K0 k2 N1 W& a" ]6 P2 v# { 0 p. L7 B. E: z8 `: |* D3 @One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. $ \+ s4 ]& {% O0 I R9 Z$ i* q' a " d- o6 D! e# ^0 ?* f) b- ZIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....