I am not sure about HK... 1 }! P8 `6 d: W/ h, r; J9 B( _but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) " ]7 H; k" F, h" uThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.$ a% n' ] P) ?: ?9 T/ w6 L! }! D1 y
; M X: F" r! }) n/ _' k& UOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. / f o: x7 _ a5 u+ W& ~ r% W: {0 T& l$ n: S+ ~
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....