I am not sure about HK... 5 ^! l1 P p- V, I! @3 z8 b6 lbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 3 G0 A7 Z) S) O3 E( |The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.9 d* y \8 O9 R6 c! w' D2 [, j; S5 `
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 5 f! d9 ?8 a% c: V" B 1 ^* {1 n3 Y! j! J0 {3 iIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....