I am not sure about HK... `8 W0 M' Q" t
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 7 |: N. A* s6 j, VThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 6 j9 p6 L6 a( Z5 H) u) G( V$ J- M8 r- T: q: P; }7 w. m
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.1 g. n' U& ~' _; V% r+ T
& @- F( ^1 O5 B1 g. L! G) ^In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....