I am not sure about HK...5 ^8 Z# }$ ~3 Z+ `# K$ k9 X8 Q
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ( Z- n4 A0 I# @8 ^/ s- WThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. # [. g7 {4 T6 D5 a" t0 D! ]1 t9 G }5 Q3 W7 `
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. M. i+ z N) V& o$ T! D ! P* R% I! _2 f% ZIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....