I am not sure about HK...1 m0 \% E$ O9 k1 U
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)8 O$ \6 C, M& R& ~; v6 }
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 6 @/ o9 I( O" l# o9 \2 e0 T% f+ f5 K4 w5 \& O, |9 R9 J
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 0 _6 i& b$ B. m, E# k + T% A2 ]- _- `! gIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....