I am not sure about HK...# s, @% I: N" S5 o, ^' _
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ) i% u; w7 K. t) mThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.3 C- G3 o* ~0 B" P
9 D, ^% i6 E0 b2 g" U {. tOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.7 M; a6 k; \0 j& x+ K/ J3 w/ [
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In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....
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