I am not sure about HK...% S. _* z" [- ^8 `: \: d) T
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....); d3 y# ~ y U0 q
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 2 `+ Q! Z& Z, t5 S1 q - q/ |6 v; K- ^; F S% `9 |( h YOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 0 q+ b) M7 b6 o: C3 Q$ Z$ b( n. @ 7 t4 Q4 k. F \4 W7 f+ ]In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....
