I am not sure about HK... * w- |" ?3 t7 P' B8 j/ P' Jbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....). D; [, b8 ~2 f" c& |8 M$ l, F5 e
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. ) I% ^8 _2 [" U* I4 E n+ ~4 A t1 f* _6 f
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.. q" s& o1 h" }% T% t
9 Z6 t( I/ k( G, w3 X4 i' c9 XIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....