I am not sure about HK...: }8 p; u& k9 \ n* M( d
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)( G3 j8 A- o7 U i _& Y
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 8 H' k* s* f# S, V: |. O 9 h7 u/ D, Z+ V$ O" q4 LOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.& J- f1 R; O$ \& z' o7 S) p
- r) m1 t/ A7 G4 ]0 x, C3 |2 eIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....