I am not sure about HK... - t, ~" O8 X N1 J. F/ p! J8 j3 dbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) $ f4 R* w) x! Z i0 Y3 B1 E& R5 m, qThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. ! m9 `8 i6 U; \$ x+ d* t) H, b8 j: O/ f$ C: h
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 3 @# @/ T a2 |& F K6 G) j' z
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....