I am not sure about HK... 9 M8 r3 t' I$ K4 O+ Jbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 0 D+ c5 M/ x* w+ xThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. / r# i2 _( a! A% ~" G % n, X: g4 l0 [" E% G8 NOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.' R3 l7 r0 u) t ?( k& E8 n& m, E
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In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....