I am not sure about HK... 0 f* [: Z/ y) x4 n+ v. T7 ]but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ! v. }* v/ @8 D0 O* | m: tThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.* i8 s2 B9 s; N6 K5 z' U: d! S& x
$ l7 ~7 R2 f+ K/ l8 BOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. , D7 c& q8 Y- j$ `/ H, Q / K- q1 }9 n) @In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....