I am not sure about HK...# x) Z9 k/ J5 _+ m! E; y
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 8 _8 {( B7 W+ ~. s' H2 T2 y3 bThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.8 a7 w6 ^( w+ f
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. & B/ ]. U; H3 X3 M0 v) E0 z w: D9 S0 R( o7 B% }+ u% g( Q
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....
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