I am not sure about HK.../ i5 q1 u% I& K. b$ i
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 7 L( N# F. e7 W2 y5 B1 H3 bThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. " L3 B5 _! N. y& ]& I# D" g! n: P" N1 r0 T$ @
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. * V' K9 h6 O, n 6 Z8 B4 @& H4 V+ A* Y& b/ qIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....