I am not sure about HK...5 h1 `1 c" C! W+ Z
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)2 ? e' t. a0 R6 f8 N) E
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.$ s/ F5 |+ l! T( v- O
, u. o' x) H B* J9 cOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. # p4 t Z, o5 B& U3 [$ b2 `4 A) R3 k1 C) Q3 g$ G' P
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....