I am not sure about HK...3 G$ A* q& q7 V) m1 E7 W
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) . L, S; m/ O3 e) mThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. / a3 o- B9 ^( F* T# l6 c8 N- [! K* H4 G+ x
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. * v5 e' X+ G% r4 o. N ( w6 A; W: t- m/ o. O1 b) {. p; UIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....