I am not sure about HK... + _ g' q( n- Q3 X9 P5 `7 rbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)+ n1 v7 r4 ^ @$ j* X2 l3 T& ?
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.$ K5 I/ q4 o7 c
7 [+ c; k% a% jOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 0 S) O z) V" H+ S; |6 j4 c# `: {# C: D+ l. Y# H$ i) B% @7 f
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....