I am not sure about HK...2 t4 T2 [# e% n3 X6 r
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ; q h0 [4 E7 T( ~9 zThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. * ]5 r. ?7 r4 n* Z5 S0 |7 B: v- d4 ?$ z4 g7 B
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.7 l+ |) v% ^& e7 m0 V7 N: C ~
+ ]7 w9 H! N/ o6 Q! s; ? @In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....