I am not sure about HK... & C+ G0 \) `3 [& i3 Gbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)1 x% U% b3 y- T! K$ e0 n
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. # ~- E. t' L1 ^# U( U; F, S; W3 a8 t3 Q8 W
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. # m6 \ ^& H' I) Z3 _8 j9 O. u6 ^! t6 L. L$ i3 Y- ]& s6 s
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....