I am not sure about HK...4 D4 `7 H; I; \5 Q. {6 u
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) % a9 R* n( B$ j! y$ d( B$ _The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.+ u. K! T" M. l* ^/ d
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 0 M6 P5 [8 B, |3 P# L$ s* I; \3 t% S! ? * h6 J- B) F& j) M0 K/ ?In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....