I am not sure about HK...) V1 N* r' v6 i1 I3 p( v2 j5 l
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....), l# `0 m& R6 Z# Y8 @9 @" Y
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.1 {: X L' A. k* X$ f% x& Z
2 Q, M0 l4 r1 d* x- N, KOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 5 ?9 `- I$ k8 v% B+ _ u7 { - K+ ]. t C9 |" O% V( k. fIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....