I am not sure about HK...% h6 v) W' P+ B& z1 m( @
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)3 L( }, a4 D7 v2 `/ u3 X8 @& r! P" X
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 4 }7 Q+ l6 f/ G1 y6 G$ K 8 O2 p& c' X8 y% K3 n4 c" oOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ' U) s, L( M6 m2 ~( `7 G; w+ U0 H7 w( {& @6 Q, g
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....