I am not sure about HK... 9 r$ l$ ~& S7 U- n; \% p8 Nbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)9 H) z5 W; c3 w+ z) s
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. % B" c4 u+ V) @4 | + K' M' }7 C5 W3 |6 X% S4 nOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.. r! j7 ~% l# N; w0 U
8 a+ j9 C* ~4 e; XIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....