I am not sure about HK...4 {/ |0 b; ` c" x+ d/ y- k0 N. N: L
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 3 G% {1 g* y- b& fThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.* J6 ?# {4 I' J4 }6 p9 U: ~* j
1 J2 q2 \* D vOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 4 D0 A( g* j5 N9 { " v Q7 h1 c% X3 t% nIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....