I am not sure about HK...7 _: q( G+ k# W! }/ Z' J( B
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 9 h- \6 Q3 P' kThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.. q7 h- Y6 u% F1 e4 O/ ^1 L
: x/ z2 j: w7 T6 D. e, ?6 tOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 9 O' s/ G, c. S% \- Q2 G" K # a6 C$ c( i0 g3 [: z: _In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....