I am not sure about HK...0 m6 T1 |/ d- P/ t
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....). S% d& G# N% h5 h/ L% K
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag." r: j6 g/ x4 n8 U" M
; j2 G, M; X. R: N0 d V- ~( W( K
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.- r o. n+ b. X1 I- q2 z8 H
+ y8 ?' ~( a- u! }) p
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....