I am not sure about HK...9 d, l0 C% W d4 ]
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)2 T6 |/ M% Y2 r3 d
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. , e+ X' z! r% X* O 5 z( Y& [; I9 JOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.# U$ s) r' I6 C! F4 L( x
) ]5 N9 d) }; t& n2 v6 M' r. BIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....