I am not sure about HK...6 \2 h* Z9 h- G" ?$ p
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) / ^( `# Y% F% A+ l; X: fThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.) v$ t& c1 E/ Y- Y1 p8 k
4 H; \, s% R7 D# s1 x+ W5 z$ POne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 6 A% f- o" t: F6 @7 A. i5 ~ & ^ y. o o, }- @In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....