I am not sure about HK... 1 b. F" F- J' A& \ n( E, nbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)( b8 I+ Q. r+ z1 h5 d
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.- q" ^( h9 L( s# g. j& P" B, O
( O, K d8 o( `8 a( Y3 E
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 6 J! o9 v! h* g b" f7 o5 B% n. W$ u% ~& W
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....