I am not sure about HK...- t8 V1 ?9 ~0 [& d9 n
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) # q7 P# b/ ~/ w+ P; l+ N& }The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. # N$ Y/ ~& o. L# N& c1 a3 I$ ?7 r 5 A W9 j' s8 n1 t; j1 q7 c, f- ?* S* QOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.4 W/ w9 R7 Q+ @6 V( p5 G! Y
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In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....