I am not sure about HK... # a8 N3 i! H; }- k nbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)* Y O- E! j4 _( u
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. : X8 V. z9 z9 s. T) e6 v$ M9 [6 X7 Q9 q: X* A
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.- |" W; ?& ^2 F8 p* f4 l
! k% K7 W& l" i
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....
" C! @2 q' Z8 J2 x: G0 O4 Q
