I am not sure about HK... * v" e' `2 T- q' {% Obut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 3 B" o: |5 y; K' ~3 C+ T" C' qThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.8 k9 D! |( u0 p7 j9 n
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 5 [. t1 T* m+ d% }6 W5 H7 I8 S! k$ P( z9 R- P& O5 ~
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....