根本係成個system問題: n( W, m2 t8 H
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個收銀要收完$再去執野食梗慢喇作者: anakinchan 時間: 2008-8-3 02:28 PM
同以前相比麥記係耐左，但我覺得個問題係因為個流程改變左 6 L/ {* v s" V c3 T5 c9 }以前款式少，每款整定10幾個擺係度等你買 5 q, u; N ~6 D9 X$ n現在款式多了，同埋大部份食物只會做定少量或冇 . M/ w6 K" }$ T. b F7 e9 C你買的時候要等係因為要員工即整，所以要等 4 d: W, v' ^* x5 E& L% ] V& l( }唔關個sales醒唔醒的問題，我相信做呢d工作都ok，3 G2 v' s4 \0 {4 Q
要等因為d食物未做好7 Q6 b a! V# X2 ~: W% ~8 v$ m
遷就下啦，唔好咁多怨氣，+ R( ~6 f, v* G* @- \
你覺得人慢時，到你做service時人亦覺得你慢， 7 f0 ~4 e D! _一個循環作者: h.t.f 時間: 2008-8-3 06:09 PM
其實都係既,m記,kfc呢d係明明係快餐店,但係就一d都唔快la,又要慢慢等,不過係保持到俱物既質素,但一趕起時間上黎,快餐店一d都唔快,咁不如去美心買個包咬好過la./ G. [& i$ {: l2 S8 T
如果咁講究食質素既,都唔會去m記la.: Q+ F ^ V+ |3 v! v8 G z$ L
m 記依家個電腦系統咪重白痴多鬼餘,," r' D$ e& O1 J! f: s
order 完野叫人等,後面既同事睇電腦"執野", L9 h4 Q, ~: O* Q9 O
但係個個等既人咪又係企係個收銀前等... # }2 H; ?4 l" x% [! i, u) h. R快又唔見得快左..作者: nono_comdan 時間: 2008-8-9 11:24 PM
依家m記分開左兩個程序去做.. 比之前好似仲拖慢左咁 ; [0 o8 J+ n+ m: }, s& o' f而且仲搞到前面有成堆人係度等6 l0 \4 R0 w8 }- P
有時佢個電腦hand左.. 等得仲耐- -" : E3 L5 E i, K; r8 {我個人覺得KFC既問題不大.. 可能比較多野要執na作者: slwong3 時間: 2008-8-29 08:39 PM
I am not sure about HK... 7 u3 q J& W' \' Ibut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)! M. q0 C1 a% f; P$ O
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.& J% {- P, e; g- i: Z: U
/ a3 Z6 D8 _3 x$ C+ q9 q$ \One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ' r1 N( S: @% W; l6 K/ ~ , X# \2 W5 v. T7 a+ FIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....
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