I am not sure about HK...0 H; I9 D/ A# F" @* g" I4 l" O0 F2 A
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ( _6 C; V: C ~8 H3 }0 Q4 m/ fThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.2 a# J j4 y+ v% k( v3 F* D0 ~
+ d7 R0 M o$ J$ K c& o$ ZOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 4 z2 S8 ^8 n' r; A& r2 J& }$ _( f8 g- u. R
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....