I am not sure about HK...( {' p1 C# ]; f2 N! m
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)7 [! X# O( i9 E
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 0 M* O4 ?: B! V3 j- c2 x t- t/ I' D- H/ z5 ^/ |) b& i) z( f- _
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. % s, I# ^- k- {! J. W& D& w+ \ g; d5 G- `) O: }0 I$ O/ f
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....