I am not sure about HK... # Z3 a' y' q5 xbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) : g( T7 ~' R+ X7 UThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. / ]2 \! J. f3 i Z$ d 9 t7 A, `+ y; {9 mOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.& s6 ^! L! i2 Q: @% Y* B! u9 Y
' q8 x* |) F- A3 u$ uIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....