I am not sure about HK... . w$ r) q I0 ubut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) ) k- L7 H* n$ d2 F2 B% KThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.+ o- [. h/ d7 u: [8 E
) t5 I* p9 w6 b: XOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. / r: `; x- ^) N/ D$ `, E 2 m' O+ R9 _7 P" @) Z# `% r! IIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....