I am not sure about HK...1 o! j! i+ _5 \( t
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) , [3 o* ^# y4 n9 N! S7 ]3 ?: M( pThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.+ V; e. g, l' Z1 n
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.4 n0 A) B# T5 e, L* {6 ^
/ a9 V! K, G) J; y; X6 W+ N/ SIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....