I am not sure about HK... : ? B5 P& A4 Q7 Q. Y4 H; P- rbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)% c' T5 Z+ c# a/ O& w# }. Q' p
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. ) F7 r3 L! v; i% H. D4 A% o) p6 g V) B; s8 Z0 q
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America./ N6 g8 }" I, N+ ^( K/ w; l& w2 n
H5 b5 @- f& K1 ?6 WIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....