I am not sure about HK...% r7 c: ?* g, G* _
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 8 i0 P% W3 f" `$ ?( G" Z2 aThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.- X/ J- R2 P6 y5 F2 [' y2 u
3 Y) \$ w; H2 `( [$ H6 s3 V8 v2 t* OOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 2 _, ?9 S( P$ }9 V- r; B; X/ J* ~% W5 `( f
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....