I am not sure about HK... ( l4 y# ]% K' s5 H' x# g0 o( Qbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) r$ Z i3 _: Q; M8 k* U; s
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. ' {# `' E3 B% P( C; j2 z, f+ t1 n 8 V7 p- e2 X+ w$ n3 C9 zOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. 9 C; U6 ?' r* u6 `" ]% u, C 4 `+ j! h0 |- U4 ]% VIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....