I am not sure about HK... $ U/ g4 L l2 A$ z- Abut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) % n1 Y6 j. H: C* iThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 7 b0 m" Z U( }4 D% R" |( r* z+ D5 O/ H1 G8 O1 A
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.; c' u4 p5 `; I) s1 K
) X: k% N3 L( OIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....