I am not sure about HK.../ L( E9 Z5 [! l9 c0 c3 f
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)% U; ~2 h! B! A# v9 ]
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. 7 v" @# ^5 t5 t) P/ @ - x* G: U: \" v% qOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. + f1 r& D5 c1 [0 W* m2 F7 M- g- w' S
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....