I am not sure about HK... . J/ k/ R7 N9 y' F$ n7 Tbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 6 z5 F0 F' C5 u9 UThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. ; C- G) v" n) E/ q+ O* M% b2 S4 c5 z% x
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.$ ]7 |2 B* v0 c/ I O+ X* G5 O
4 J5 g" e/ K N' `In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....