I am not sure about HK...% t9 O; d& t7 u1 W a3 |- _; G
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....): h- X: B' W6 V! P
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. : p2 Z( N3 v' T4 g; k$ [) N $ X* p4 }# Z) @: Z& g- h4 @& @One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. , O7 U6 A9 X2 b: ]# g! Z# M" \$ x) i. Q8 h9 H
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....