I am not sure about HK... 6 W1 F" P+ M# |8 Fbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 0 A& Y. I5 ]' ~1 O0 Q4 @: _2 cThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. , D; {$ k' ]8 z' N# L# U 3 N# F$ J# O: N) F R6 f& LOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.# U3 T* _( Y" I4 t* \0 y
" ]/ O8 ^: l& W) A1 \7 FIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....