I am not sure about HK...- w* I3 l) P, m! K2 s9 g8 P! k4 M
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)7 f; x n' @; n2 a
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.& |# B0 g, r* R# U0 k# N6 ?
) |8 t5 T$ J5 g# C `4 a: aOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. : n# i% [( i4 d( v+ ~1 ]. h/ d0 E# S T7 C
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....