I am not sure about HK... 9 C5 ~* H; C J, l# Fbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) 4 E) D, ]/ w5 Y0 `' vThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag. ! h$ [, F! \7 J& {+ q) h R, H6 E5 h J, l
One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America. ' {& @6 @* \4 }$ P2 p# l9 d4 a* c, y: u% \0 m
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....