slwong3

I am not sure about HK...
( z; \4 ~2 v% P6 R, Sbut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)
, J# ?5 i. @: g# }& i3 a6 ?# V- H5 sThe cashier person makes the order on the computer.  Staff at the back read the order and make the food.  (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru")  After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.( N5 u# d. Q7 m" e6 y! w
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One of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America.  When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy.  That kind of work load would never exist in McDonalds in North America.+ t8 J" O1 Z( ]5 R7 F! s

' G# M. M  J6 s4 q6 J9 SIn my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....