I am not sure about HK... R2 b6 _1 Y! c1 ubut in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....) - k" r6 b0 S* e2 Q+ qThe cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.: N; u7 I3 k, B
' j0 S- p; [% b" I6 BOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.# I& k x6 f) B; q/ z& `! o$ g
$ u; x( z: X6 n' _2 z$ J( M/ ]In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....