I am not sure about HK...* k* S, h$ e3 e/ I6 ?/ F- m4 N* R1 U* N
but in North America, they do it in the same way too and I think most of the time they do it pretty fast (note that, I have tried McDonalds at a lot of different places.....)2 }2 ?! U8 N+ j1 L+ D* I
The cashier person makes the order on the computer. Staff at the back read the order and make the food. (In North America, most of the stores even have 1 or 2 extra cashier counters for "drive-thru") After that, the cashier would mostly just need to put the fries in the "red" paper tray and put all the food inside the bag.* U6 r& d( C3 |* i& i
' |( e# X2 F; o9 }9 \: IOne of the problem with the HK McDonalds is that they have a lot of more special choices compare with the ones in North America. When I visit HK, almost 90% of the time (day time), the McDonalds in HK are very busy. That kind of work load would never exist in McDonalds in North America.9 m: s9 H- {( J- q5 z
9 c% j F2 ]! u. Z0 L4 u5 D
In my opinion, for people in HK will just have to be patient....or you guys will have to request the store to hire more people to work.....